Norte Support

Need help with Norte? We're here for account questions, app issues, and benefit coverage queries.

Frequently Asked Questions

Do I need to connect my bank or card accounts?

No. Norte is privacy-first — you select your cards from our database. No bank linking or account credentials required.

How do I add my cards?

Open the app, tap Add Card, and search for your card by name. Norte loads your full benefit profile automatically.

Is Norte available on iOS?

Yes. Search for "Norte Wallet Intelligence" on the App Store.

How do I cancel my subscription?

Go to iPhone Settings → Apple ID → Subscriptions and manage Norte there.

Contact

Email us at support@norteapp.io. We typically respond within 1–2 business days.